Thank you for interest in Eucalyptus Lane. Below, please find answers to the most commonly asked questions.

Can I stop by to see the property?
What are the costs  associated with booking Eucalyptus Lane?
Are there any other costs I will see on my invoice/contract with you?
What other costs are up to me?
Do you provide a sound system for events?
Can we bring in our own licensed, insured caterer?
Can we provide our own bar?
Can we return to Eucalyptus Lane the next day to pick up our decorations and personal belongings? 
Can we have access to Eucalyptus Lane the day before our event to decorate or deliver items for our event?
We wish to book. What is the procedure?
Are deposits refundable?
What forms of payment do you accept?

Can I stop by to see the property?
Eucalyptus Lane is a privately-owned property ensuring a true hidden retreat for our event guests. In order to protect its exclusive environment, including protecting its natural habitat, all visits to the property must be pre-arranged with our Venue Manager. But before you schedule a visit, we invite you to continue reading our pricing and policies and then contact us with your event date to proceed. The property is shown by appointment only on Fridays and Saturdays.

What are the costs  associated with booking Eucalyptus Lane?
Exclusive use of Eucalyptus Lane, its historic barn, sprawling charming gardens is $4,200++. This fee includes use of the site, ceremony chairs (up to 200), 60” round dining tables (up to 20), 200 reception dining chairs.  Exclusive Eucalyptus Lane requires the use of our own catering packages.  Our exclusive caterer provides these packages and service of the highest standards and reputation.  They are fully licensed and insured and know the property.  No outside food may be brought in. Catering menu prices range depending on the menu chosen, but our most popular menu starts at $64.95++ per person. Our catering fees include all set up, clean up, full service staffing during the event, bartender(s), cake cutting service, and parking attendants to greet and direct guests. Additionally, you will be assigned a "Day of" Event Coordinator to assist you in the successful execution of your planned event, including Rehearsal and "Day of". Our Venue Manager will oversee every aspect of your booking and ensure your satisfaction. (*Site fee is subject to change annually)

Are there any other costs I will see on my invoice/contract with you?
We add a 20% service charge and 7.25% sales tax to all items. Please note: in the State of California, service charges are taxable, as mandated by law.

What other costs are up to me?
Other costs up to you will include: additional rentals, flowers and décor, shuttle service (required if group is over 150 guests), Ceremony music, Reception Music/Entertainment, Wedding Cake, Proof of Liability Insurance (accomplished by taking out a rider on a homeowners’ insurance policy or purchasing it online on www.WedSafe.com) due one month prior to the wedding.

Do you provide a sound system for events?
Eucalyptus Lane does not provide any kind of P.A./sound system for events.

Can we bring in our own licensed, insured caterer?  
Eucalyptus Lane has Exclusive Catering with Command Performance.

Can we provide our own bar?
As part of our catering packages, we provide you with an assortment of sodas and water, and a bartender to serve the beer, wine and champagne you provide, to your guests 21 years of age and older, at no additional cost to you. We do not charge corkage fees. Please see our Caterer for more information about bar service.

Can we return to Eucalyptus Lane the next day to pick up our decorations and personal belongings? 
No.  All decorations and personal belongings must depart with you after your event.  We hold events each day of the weekend.  We can not be responsible for any clients personal items.

Can we have access to Eucalyptus Lane the day before our event to decorate or deliver items for our event?   
All decorations and deliveries must arrive the day of the scheduled event according to the agreed upon time schedule.  

We wish to book. What is the procedure?
After you have reviewed our property, pricing and policies and we have verified your event date is available, our Venue Manager will meet with you at our office, draw up a contract, terms and conditions and a deposit. To secure your date, a signed contract along with terms and conditions and nonrefundable deposit is due immediately. 30 days prior to your event date, your remaining non-refundable deposit, along with liability insurance, is due. Deposits are figured as follows: 50% of your estimated event expenses as your initial nonrefundable deposit; the remaining nonrefundable 50% estimation is due one month prior; 14 days prior to your event date, your final guest count is due.  Should you have an increase in your guest count, payment due immediately by cashier’s check or cash.  Damage/loss deposit will be refunded within 14 business days after the wedding to allow for any additional expenses day of the wedding incurred by client or client’s guests. Please note: only a signed contract, signed terms and conditions and deposit on file secure your date. Without these, we are free to solicit other business for your date.

Are deposits refundable?
Due to the popularity of our sites, once we hold a date for a client, we turn away other business for that date, losing revenue. Additionally, we have to secure our suppliers and have expenses relevant to your event before it takes place; therefore, all deposits received are nonrefundable should the event be cancelled at any time for any reason. Additionally, cancellations under 90 days prior to the event date may be charged a cancellation fee equivalent to the estimated cost of the entire event.  All cancellation notification must be submitted in writing, post marked and delivered to our office.

What forms of payment do you accept?
We accept cash, money orders, cashier’s checks or personal/business checks. We regret we do not accept credit cards. We do accept credit card convenience checks, however. Ask your credit card company how you may write out a check against your line of credit if you desire to use your credit card.